Cookie Policy

Effective Date: March 26, 2026  |  Last Updated: March 26, 2026

1. Introduction

Welcome to chickschurchs.digital, the official digital platform associated with Church's Chicken. We are committed to being transparent about the technologies we use on our website. This Cookie Policy is designed to help you understand what cookies are, how we use them, what types of cookies we deploy, and what choices you have regarding their use.

By continuing to browse or use our website at chickschurchs.digital, you acknowledge that you have read and understood this Cookie Policy. Where required by applicable law — including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) and the Federal Trade Commission (FTC) Act — we will seek your consent before placing non-essential cookies on your device.

This Cookie Policy should be read alongside our Privacy Policy, which provides additional information about how we handle personal data collected through our website.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by website operators to make websites work more efficiently, to provide a better and more personalized browsing experience, and to provide reporting information about website usage.

Cookies are set by the website you are visiting (known as "first-party cookies") or by third-party organizations such as advertising networks and analytics providers (known as "third-party cookies"). Cookies can be "persistent" — meaning they remain on your device until they expire or until you delete them — or "session" cookies, which are temporary and are deleted from your device when you close your browser.

In addition to traditional cookies, we may also use similar tracking technologies, including:

• Web Beacons (Pixel Tags): Tiny invisible images embedded in web pages or emails that track whether a user has accessed a page or opened an email.
• Local Storage Objects (LSOs): Data stored locally within your browser that can persist longer than standard cookies.
• JavaScript Tags: Small pieces of code embedded in web pages that collect information about user behavior and interactions.
• Fingerprinting: A technique that collects information about your browser, operating system, and device to create a unique identifier.

For simplicity, we refer to all of these technologies collectively as "cookies" throughout this policy.

3. How Do Cookies Work?

When you first visit chickschurchs.digital, our web server sends a cookie to your browser, which stores it on your device. The next time you visit our website, your browser sends the cookie back to our server. This process allows us to recognize you as a returning visitor, remember your preferences, and provide you with a more personalized experience.

Cookies do not typically contain personally identifiable information on their own; however, the information we store in cookies may be linked to personal information that you provide to us during your visit. Cookies cannot execute programs or deliver viruses to your computer. They are uniquely assigned to your browser and can only be read by the web server in the domain that issued the cookie to you.

4. Types of Cookies We Use

We categorize the cookies used on chickschurchs.digital into four main types:

4.1 Essential / Strictly Necessary Cookies

These cookies are absolutely necessary for the website to function properly. They enable core functionalities such as page navigation, access to secure areas of the website, and shopping cart functionality. Without these cookies, services you have asked for — such as placing an online food order — cannot be provided. These cookies do not gather information about you that could be used for marketing or tracking your browsing activity on other websites. Because these cookies are strictly necessary, they do not require your consent under applicable law.

4.2 Analytics / Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often, how long visitors spend on each page, and whether visitors receive error messages from web pages. All information collected by these cookies is aggregated and therefore anonymous — it cannot be used to identify you personally. We use this data to improve how our website works and to optimize the user experience. These cookies require your consent where required by applicable law.

4.3 Functional Cookies

Functional cookies allow our website to remember choices you make — such as your preferred language, the region you are in, your username, and any customizations you make to the website. The purpose of these cookies is to provide you with a more personalized experience and to avoid you having to re-enter your preferences every time you visit. These cookies may be set by us or by third-party providers whose services we have added to our pages.

4.4 Advertising / Targeting Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers. These cookies require your explicit consent where required by applicable law, including under the CCPA/CPRA framework for California residents.

5. Specific Cookies We Use

The table below provides detailed information about the specific cookies used on chickschurchs.digital, including their name, purpose, type, and duration:

Please note that this table may not represent a fully exhaustive list of all cookies. Third-party providers may update or introduce new cookies. We endeavor to keep this table current and up to date.

6. Third-Party Cookies

In addition to our own cookies, we allow various third-party services to place cookies on your device when you visit chickschurchs.digital. These third parties include:

• Google LLC — for analytics (Google Analytics) and advertising (Google Ads, DoubleClick)
• Meta Platforms, Inc. (Facebook/Instagram) — for social media integration and targeted advertising
• Hotjar Ltd. — for user experience analytics including heatmaps and session recordings
• YouTube (Google LLC) — for embedded video content

These third-party services have their own privacy and cookie policies, and we encourage you to review them. We do not have direct control over the cookies placed by these third parties, nor how they use the data collected through those cookies. Their use of cookies is governed by their respective privacy policies.

7. How to Manage and Disable Cookies

You have several options for managing and controlling cookies on your device. Please note that restricting cookies may affect the functionality of our website and your ability to use certain features, including online ordering.

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. Below are links to cookie management instructions for the most popular browsers:

• Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. You can block all cookies, block third-party cookies, or clear existing cookies. Chrome Cookie Help
• Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data. Firefox Cookie Help
• Apple Safari: Go to Preferences > Privacy > Cookies and website data. Safari Cookie Help
• Microsoft Edge: Go to Settings > Privacy, Search, and Services > Cookies and site permissions. Edge Cookie Help
• Opera: Go to Settings > Advanced > Privacy & security > Site Settings > Cookies. Opera Cookie Help

7.2 Opt-Out Tools for Specific Services

You can also use the opt-out tools provided directly by third-party services to prevent them from collecting data about your browsing activity:

• Google Analytics Opt-Out: Install the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout. This add-on prevents Google Analytics JavaScript from sharing information with Google Analytics about your visit activity.
• Google Ads Personalization: Manage or opt out of personalized Google advertising at https://adssettings.google.com.
• Facebook / Meta Ad Preferences: Manage your Facebook advertising preferences at https://www.facebook.com/adpreferences/ad_settings.
• Network Advertising Initiative (NAI) Opt-Out: Use the NAI opt-out tool to opt out of interest-based advertising from participating companies at https://optout.networkadvertising.org/.
• Digital Advertising Alliance (DAA) Opt-Out: Use the DAA's WebChoices tool at https://optout.aboutads.info/ to opt out of interest-based advertising delivered by participating companies.
• Hotjar Opt-Out: Opt out of Hotjar tracking at https://www.hotjar.com/legal/compliance/opt-out.

7.3 Mobile Device Settings

If you access our website from a mobile device, you can manage advertising identifiers through your device's settings:

• iOS (Apple): Go to Settings > Privacy > Tracking and disable "Allow Apps to Request to Track." You can also reset your Advertising Identifier under Settings > Privacy > Apple Advertising.
• Android: Go to Settings > Google > Ads and enable "Opt out of Ads Personalization." You can also reset your advertising ID from this menu.

8. Impact of Disabling Cookies

Below is a summary of the potential impact of disabling each category of cookies:

• Essential Cookies Disabled: If you disable essential cookies, certain core functions of chickschurchs.digital will not work. You may not be able to complete online food orders, access your account, maintain items in your cart, or navigate certain sections of the website. We strongly recommend keeping these cookies enabled.
• Analytics Cookies Disabled: Disabling analytics cookies means we will not be able to monitor how our website performs or how visitors use it. While this will not prevent you from using the website, it limits our ability to improve our website based on user behavior data.
• Functional Cookies Disabled: If you disable functional cookies, the website will not be able to remember your preferences. You may need to re-enter your location, language preference, and other customizations each time you visit our website.
• Advertising Cookies Disabled: Disabling advertising cookies will not prevent advertisements from appearing to you online, but the ads you see will be less relevant to your interests. You may see the same ads more frequently, and advertising campaigns may be less effective at reaching their intended audience.

9. Your Rights Under Applicable Law

Depending on your location, you may have specific rights regarding cookies and the personal data collected through them:

9.1 California Residents (CCPA/CPRA)

If you are a resident of California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding the personal information collected about you through cookies. These rights include:

• The right to know what personal information is collected, used, shared, or sold.
• The right to delete personal information collected about you (subject to certain exceptions).
• The right to opt out of the sale or sharing of your personal information.
• The right to non-discrimination for exercising your CCPA/CPRA rights.
• The right to correct inaccurate personal information that we hold about you.
• The right to limit the use and disclosure of sensitive personal information.

To exercise these rights or to submit a "Do Not Sell or Share My Personal Information" request, please contact us using the contact information provided in Section 11 of this policy, or visit our Privacy Policy page for more details.

9.2 FTC Act Compliance

We comply with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive practices in commerce, including in connection with data collection and online tracking. We are committed to providing clear, accurate, and transparent disclosures about our data collection practices, including the use of cookies and similar technologies.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where required by law, by seeking your renewed consent.

We encourage you to periodically review this Cookie Policy to stay informed about how we are using cookies. Your continued use of chickschurchs.digital after the posting of changes to this policy constitutes your acknowledgment of the changes and your consent to abide by and be bound by the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us using the details below: